Privacy Policy

Last Updated: January 16, 2026

CraftedJoy.art (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftedjoy.art and make purchases from our online store.

Please read this Privacy Policy carefully. By using our website or making a purchase, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, contact us, or otherwise interact with our website. This information may include your name, email address, postal address, phone number, and payment information.

When you make a purchase, our payment processor Stripe collects your payment card information directly. We do not store your complete credit card number on our servers. Stripe’s use of your personal information is governed by their Privacy Policy.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to process and fulfill your orders, including sending you emails to confirm your order status and shipment; communicate with you about products, services, promotions, and events; provide customer support and respond to your inquiries; personalize and improve your shopping experience; send you marketing communications (with your consent); detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.

Sharing of Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), shipping and fulfillment, email delivery, hosting, and analytics. These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

We may also share information to comply with applicable laws, regulations, or legal processes; to protect the rights, property, and safety of CraftedJoy.art, our customers, or others; and in connection with a merger, acquisition, or sale of all or a portion of our business.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Payment Security

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. Your payment card information is encrypted and transmitted directly to Stripe’s secure servers. We never have access to your full card number. For more information about how Stripe handles your data, please review Stripe’s Privacy Policy at https://stripe.com/privacy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are stored on your device. We use cookies to maintain your shopping cart, remember your preferences, understand how you use our website, and improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website, including our shopping cart and checkout features.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you; the right to opt out of marketing communications at any time by clicking the “unsubscribe” link in any marketing email; the right to request portability of your personal information; and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us through our website contact form at craftedjoy.art/contact or via email: craftedjoyboutique@gmail.com.

We will respond to your request as soon as possible!